Veterinary Referral Liaison — Client Relations Pro

Pet Services of Washington, P.S.; South Weymouth (MA); Presencial; USD 25 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Dental insurance

Health insurance

Paid time off

Employee pet discount

VetGirl Subscription Discount

Fear Free Certification Sponsorship

Penn Foster Program Discounts

Resumo da oferta

VCA Animal Hospitals in the United States seeks a personable Referral Liaison to support referral clients for our specialty services. Under policy direction, you will help with daily tasks, coordinate with pDVMs, and maintain excellent client service at all times.

You will manage telephone inquiries, keep records updated, obtain necessary records, and educate clients on the referral process and home care as directed by the doctor.

Qualificações

• High School Diploma required.
• College or college-equivalent education is preferred.
• Must be friendly, outgoing and people oriented.
• Excellent communications skills, both written and oral.

Responsabilidades

• Client Relations: Build rapport with clients and pets; assist with referral process communications.
• pDVM Relations: Facilitate referrals and obtain medical records for appointments.
• Telephones: Answer calls promptly and with proper etiquette.
• Maintain Computer Records: Keep client and patient records updated and organized.

Conhecimentos

People oriented

Communication skills

Telephone skills

Computer skills

Multitasking

Formação académica

High School Diploma

College education preferred

Descrição da oferta de emprego

VCA Animal Hospitals in the United States seeks a personable Referral Liaison to support referral clients for our specialty services. Under policy direction, you will help with daily tasks, coordinate with pDVMs, and maintain excellent client service at all times.

You will manage telephone inquiries, keep records updated, obtain necessary records, and educate clients on the referral process and home care as directed by the doctor.