Part-Time Veterinary Receptionist

Alliance Animal Health; Wilder (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Additional Benefits May Also Be May

Job summary

Greater Cincinnati Veterinary Specialists and Urgent Care in Cincinnati area is seeking a Veterinary Receptionist to welcome clients and patients, triage concerns, and manage calls and emails while scheduling appointments and processing payments. The role requires empathy, excellent communication, and the ability to multi-task in a fast-paced environment.

Benefits include PTO, health/dental/vision/life insurance, 401K, pet care discounts, continuing education allowance, and referral programs.

Qualifications

• Experienced Veterinary Receptionist with a minimum of 1-year veterinary experience preferred.
• Ability to work late evening shifts.
• Compassionate and calm team-player.
• Highly organized and possess computer skills.
• Ability to multi-task.
• Strong communication and customer service skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the visual appeal of the hospital reception area and greet clients and patients, answer questions and triage concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow; check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner during times of need to clients.
• Must be comfortable with various medical outcomes and possible unpleasant odors/noises.

Skills

Communication skills

Customer service

Multi-tasking

Organization

Computer skills

Team player

Job description

At Greater Cincinnati Veterinary Specialists and Urgent Care, we’re all about providing the highest level of clinical care for those most critical moments. We believe that every member of our team brings something special to the table, and this shines through in how we love and care for our patients. We're committed to creating a place where pets have access to the highest quality medicine, pets are cared for as if they were our own, and community always comes first.

Our commitment to providing exceptional patient care includes a wide range of equipment and services such asultrasound, CT imaging, video otoscopic services, endoscopy, colonoscopy, and further specialty testing not normally provided at a general veterinary practice.

You’re here for pets, we’re here for you.

• Elevate your standard of care through mentorship and working side-by-side with skilled specialists.
• Highly specialized care supported by modern equipment andtechniques.
• Flexible scheduling for work-life balance.
• Full benefits – PTO, health/dental/vision/life insurance, 401K, pet care discounts, etc.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Veterinary Receptionist with a minimum of 1-year veterinary experiencepreferred
• Ability to work late evening shifts
• Compassionate and calm team-player.
• Highly organized and possess computer skills.
• Ability to multi-task.
• Strong communication and customer service skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.