Veterinary Receptionist - West Lafayette, IN

Blairanimalclinic; West Lafayette (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Paid time off

401(k) matching

Tuition support

Flexible Spending Account

Pet care benefits

Employee discounts

Lunch breaks

Continuing education

Job summary

Blair Animal Clinic in West Lafayette, IN is seeking a full-time Veterinary Receptionist to be the friendly first contact for clients and patients. You’ll schedule appointments, manage client accounts, admit and discharge patients, and provide a welcoming, organized front-desk experience in a busy veterinary practice.

The role emphasizes exceptional client service, strong communication, and teamwork with the hospital staff.

Qualifications

• Exceptional communication with clients and team.
• Ability to provide top-notch client education.
• Strong collaboration and emotional intelligence.
• Effective time-management and organization.
• Ability to multitask and prioritize.
• Ability to work independently when needed.
• Calm demeanor in a busy client service environment.
• Willingness to learn and grow professionally.
• A passion for veterinary medicine.

Responsibilities

• Serve as the initial touchpoint for clients in person and over the phone.
• Assist clients with questions and provide education and service.
• Schedule appointments and maintain organized daily workflow.
• Manage client accounts professionally.
• Provide personalized care to pets and owners.
• Build relationships with clients and create a welcoming environment.
• Collaborate with teammates for a seamless client experience.
• Prioritize competing responsibilities with strong time-management.
• Work independently when needed while supporting the hospital team.

Skills

Communication

Client education

Collaboration

Time management

Initiative

Independence

Calm demeanor

Growth mindset

Veterinary passion

Job description

Veterinary Receptionist - West Lafayette, IN

Blair Animal Clinic is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: Competitive compensation based on experience and skill set
Schedule: 4 x 10-hour shifts, Tusday - Friday

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, tuition support, and referral bonuses help support your goals today and in the future.

Wellness & Peace of Mind: Medical, dental, and vision coverage, supplemental insurance, Sick Time / Paid Time Off, parental leave, and valuable pet care benefits help support your well-being both at work and beyond.

Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education support, uniform allowance or logo clothing, mentorship, and cross-training opportunities help you continue building your career.

Lifestyle Perks You’ll Appreciate: Predictable scheduling, real lunch breaks, six paid holidays, an Employee Assistance Program, employee discounts, and opportunities to serve the community through local rescue partnerships.

Are you looking for a practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes those previously elusive things like predictable schedules and actual lunch breaks? If so, Blair Animal Clinic would love to hear from you!

Blair Animal Clinic is looking to add a Full-Time Client Care Specialist to our team! Our Client Care Specialists—our title for our amazing veterinary receptionists—serve as the initial touchpoint for clients, assisting with inquiries both in person and over the phone.

Responsibilities include scheduling appointments, managing client accounts, admitting and discharging patients, and ensuring a seamless client experience. In this role, you'll provide personalized and dedicated care to both pets and their owners, fostering strong relationships and a welcoming environment.

Why You’ll Love It Here

• A meaningful career in a fun but professional, team-oriented atmosphere
• A workplace that values both personal and professional growth
• Predictable scheduling and actual lunch breaks
• Mentorship and support to help you grow your career
• Opportunities for advancement
• Cross-training and continuing education opportunities
• Flexible scheduling to support a proper work-life balance
• Opportunities to serve the community through partnerships with local rescues

What You’ll Do

• Serve as the initial touchpoint for clients in person and over the phone
• Assist clients with questions and provide exceptional client education and service
• Schedule appointments and help maintain an organized daily workflow
• Manage client accounts accurately and professionally
• Provide personalized and dedicated care to pets and their owners
• Build strong relationships with clients and help create a welcoming environment
• Collaborate with teammates to ensure a seamless client experience
• Use strong organizational and time-management skills to prioritize competing responsibilities
• Work independently when needed while supporting the larger hospital team

What You’ll Bring

• Exceptional communication skills
• The ability to provide top-notch client education and service
• A strong sense of collaboration and emotional intelligence
• Effective time-management and organizational skills
• The ability to take initiative, multitask, and prioritize
• The ability to work independently when needed
• A calm disposition in a busy and dynamic client service environment
• A willingness to keep learning and growing professionally
• A fiery passion for veterinary medicine

The Extras You’ll Actually Feel

• Mentorship and support as you grow your career
• Opportunities for advancement
• Flexible scheduling to support a healthy work-life balance
• Cross-training and continuing education opportunities
• Real lunch breaks built into the workday
• The opportunity to serve your community through partnerships with local rescues
• A team-oriented environment where your contributions make a difference for pets and their owners

Benefits You Can’t Beat

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Uniform allowance and/or logo clothing
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you’re the Client Care Specialist we’re looking for? Join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners!

Diversity, equity, inclusion, and belonging are core values at Blair Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.