Veterinary Receptionist: Warm Front Desk Lead

Caring Hands Animal Hospital - Centreville; Kirkwood (MO); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

Paid time off + 401(k)

Professional development opportunities

Pet discount for employees

Zusammenfassung

Fox Creek Veterinary Hospital in Kirkwood, MO is seeking a skilled, compassionate full-time Veterinary Receptionist to be the primary contact for clients and their pets.

The ideal candidate has at least 1 year of veterinary receptionist experience, and familiarity with practice management software; you will handle scheduling, payments, and patient check-in/out with professionalism and warmth.

This on-site role includes benefits, rotating shifts, and a supportive team environment.

Qualifikationen

• Minimum 1 year of experience as a veterinary receptionist.
• Strong customer service and communication skills.
• Experience with front desk operations and EMR/PIMS is ideal.

Aufgaben

• Greet and check in clients and patients, update records, and verify appointment details.
• Manage multi-line telephone system and inquiries (scheduling, refills, vaccination records).
• Process payments, post charges, and schedule follow-ups.
• Communicate medical information compassionately, including end-of-life discussions.
• Maintain EMR and data entry in PIMS.
• Coordinate with team to ensure efficient patient flow.
• Keep reception area clean and organized.

Kenntnisse

Customer service

Communication

Active listening

Conflict resolution

Composure under pressure

Front desk operations

Animal handling (reception)

Tools

Cornerstone

Jobbeschreibung

Fox Creek Veterinary Hospital in Kirkwood, MO is seeking a skilled, compassionate full-time Veterinary Receptionist to be the primary contact for clients and their pets.

The ideal candidate has at least 1 year of veterinary receptionist experience, and familiarity with practice management software; you will handle scheduling, payments, and patient check-in/out with professionalism and warmth.

This on-site role includes benefits, rotating shifts, and a supportive team environment.