Veterinary Receptionist - Spokane, WA

Regal Veterinary Center; Spokane (WA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k) matching

Tuition assistance

Referral bonuses

Medical, dental, vision insurance

Paid parental leave

Paid time off

Job summary

Regal Veterinary Clinic in Washington is hiring a Veterinary Receptionist to provide welcoming client service, handle appointments, and maintain records. This full-time role offers a predictable four-day work week with no nights. You will work closely with doctors and technicians to ensure efficient hospital operations and outstanding client experiences.

The position emphasizes professionalism, strong communication, and compassionate care for clients and their pets in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum of one year of customer service experience; veterinary experience preferred.
• Strong communication and client service skills; ability to multitask in a busy setting.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer phones, schedule appointments, and manage multiple priorities.
• Maintain accurate medical records and client information.
• Process payments, invoices, and daily financial transactions.
• Respond to client questions and direct calls to the team.
• Recognize urgent and emergency situations and relay to the medical team.
• Coordinate with doctors and technicians to keep the hospital running smoothly.
• Help create an exceptional client experience from check-in to checkout.

Skills

Customer service

Communication

Organization

Multitasking

Compassion

Education

High school diploma or GED

Job description

Regal Veterinary Clinic is Hiring a Veterinary Receptionist!

Looking for a veterinary reception role where you can enjoy predictable scheduling, build lasting client relationships, and actually take your lunch break? We’re looking for a friendly, organized Veterinary Receptionist who enjoys helping people, thrives in a fast‑paced environment, and takes pride in creating a welcoming experience for every client who walks through our doors.

Position Details

• Role: Veterinary Receptionist
• Status: Full‑time
• Salary: $17.50–$19.00 per hour; negotiable based on experience and qualifications
• Schedule: Four‑day work week (including Saturdays); no nights, on‑call shifts, after‑hours emergencies, or holiday hours

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks: Six paid holidays and an Employee Assistance Program

Why You’ll Love It Here

• Four‑day work weeks with predictable scheduling
• No nights, on‑call shifts, after‑hours emergencies, or holiday hours
• Real opportunities for mentorship and professional growth
• Supportive team that genuinely enjoys working together
• Positive workplace where kindness, communication, and teamwork come first
• Meaningful relationships with clients and their pets
• A culture that celebrates your individuality and contributions

What You’ll Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones, schedule appointments, and manage multiple priorities throughout the day
• Maintain accurate medical records and client information
• Process payments, invoices, and daily financial transactions
• Respond to client questions and direct calls to the appropriate team members
• Recognize urgent and emergency situations and communicate them appropriately to the medical team
• Coordinate with doctors and technicians to keep the hospital running efficiently
• Help create an exceptional client experience from check‑in through checkout

What You’ll Bring

• High school diploma, GED, or equivalent
• At least one year of customer service experience; veterinary experience is preferred
• Outstanding communication and client service skills
• Strong organizational and multitasking abilities
• Confidence using computers and learning new software
• Positive attitude and willingness to both ask for help and support your teammates
• Compassion for clients, patients, and coworkers
• Ability to remain calm, organized, and professional in a busy environment

The Extras You’ll Actually Feel

• Leaders who value your ideas and support your professional growth
• A collaborative team that’s always willing to help one another
• Meaningful work helping pets and the people who love them
• A positive culture where teamwork and laughter are part of every day
• Mentorship and encouragement as you continue growing your career
• A workplace where your contributions truly make a difference
• A flexible approach to compensation that will reflect your skillset and future performance

Training & Development

• Vetcor University – training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Health & Welfare

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accident Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

• 401(k) with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Employee Referral Bonus

Time Off/Work Life Balance

• Paid Time Off
• Paid Holidays
• Six paid holidays (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

Join Our Team! If you’re looking for a veterinary hospital where your organizational skills, compassion, and client service abilities will be appreciated every day, we’d love to hear from you.

Apply today and discover why Regal Veterinary Clinic is such a rewarding place to build your veterinary career.

Diversity, equity, inclusion, and belonging are core values at Regal Veterinary Clinic and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.