Veterinary Receptionist: Growth, Care & Team Support

Mission Pet Health; Randolph (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your/ro

Job summary

Randolph Animal Hospital is seeking a receptionist who can greet clients warmly, manage a multi-line phone system, and coordinate appointments with attention to detail. You will assist with medical records and financial transactions, ensuring smooth daily operations while promoting compassionate care for pets.

We value strong communication, organizational skills, and a genuine love for animals. Some weekends and holidays may be required as we serve a loyal community in Randolph, just south of

Qualifications

• Passion for customer service and animals.
• Excellent communication and the ability to stay calm in stressful situations.
• Strong organizational and multitasking abilities.
• Team-first mindset and ability to work independently with guidance.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays is required.

Responsibilities

• Manage a multi-line phone system and greet clients with a welcoming attitude.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and keep the hospital running smoothly.
• Educate clients on preventative care and other services to support pet health.
• Be a compassionate, empathetic presence for clients and care for each pet like your own.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Animal loving

Veterinary software experience

Tools

Veterinary software

Job description

Randolph Animal Hospital is seeking a receptionist who can greet clients warmly, manage a multi-line phone system, and coordinate appointments with attention to detail. You will assist with medical records and financial transactions, ensuring smooth daily operations while promoting compassionate care for pets.

We value strong communication, organizational skills, and a genuine love for animals. Some weekends and holidays may be required as we serve a loyal community in Randolph, just south of