Veterinary Receptionist — Growth & Benefits

St.-Francis-Animal-Hospital; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care for your 0w

Discounted veterinary care for your 0w

Job summary

St. Francis Animal Hospital in Milwaukee, WI, is seeking a Receptionist to be the Director of First Impressions, managing a multi-line phone system and greeting clients with warmth.

You will maintain medical records, schedule appointments, and handle financial transactions to keep the hospital running smoothly. Candidates should have a passion for animals, excellent communication, strong organization, and the ability to work in a fast-paced environment.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience in a veterinary setting is required. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Team player

Veterinary experience

Job description

St. Francis Animal Hospital in Milwaukee, WI, is seeking a Receptionist to be the Director of First Impressions, managing a multi-line phone system and greeting clients with warmth.

You will maintain medical records, schedule appointments, and handle financial transactions to keep the hospital running smoothly. Candidates should have a passion for animals, excellent communication, strong organization, and the ability to work in a fast-paced environment.