Vet Front Desk & Client Care Specialist

Family Pet Clinic; Menomonee Falls (WI); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life insurance

Disability insurance

EAP

401k with company match

Paid time off

Job summary

Family Pet Clinic in Menomonee Falls, WI is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments and patient flow, handle phone lines and in-person interactions, and process transactions with compassion and efficiency.

The role emphasizes friendly, detail-oriented service within a team-focused environment, with benefits and a flexible schedule for part-time or full-time work.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency with a multi-phone line system and DaySmart Vet software is preferred.

Responsibilities

• Greet clients and create a welcoming hospital experience.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and maintain financial records.

Skills

Customer service

Front-desk experience

Communication skills

Multi-line phones

Team player

Tools

DaySmart Vet

Job description

Family Pet Clinic in Menomonee Falls, WI is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments and patient flow, handle phone lines and in-person interactions, and process transactions with compassion and efficiency.

The role emphasizes friendly, detail-oriented service within a team-focused environment, with benefits and a flexible schedule for part-time or full-time work.