Veterinary Receptionist & Client Care Specialist

Mission Pet Health; Meridian (ID); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401k plan

Pet care discount

Teladoc access

EAP

Life Insurance

Disability insurance

Descripción de la vacante

Mission Pet Health is seeking a friendly receptionist to be the first point of contact for clients and pets. You will manage calls, schedule appointments, and handle payments while maintaining accurate records and a welcoming atmosphere.

You will educate clients on preventive care and hospital services, ensuring every pet and client receives compassionate, professional support in a busy veterinary setting.

Formación

• A passion for providing excellent customer service and a love for animals.
• Exceptional communication skills and ability to stay calm under pressure.
• Strong organizational skills with prioritization and multitasking in a fast-paced setting.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software is preferred; flexibility to work some weekends/holidays.

Responsabilidades

• Manage a multi-line phone system and greet clients with a warm, professional demeanor.
• Maintain accurate medical records and schedule appointments to ensure smooth hospital flow.
• Handle financial transactions and support front-desk operations.
• Educate clients on preventive care and hospital services to promote pet health.
• Provide compassionate, empathetic service reflecting our culture.

Conocimientos

Customer service

Communication

Organization

Team player

Animal care interest

Herramientas

Veterinary software

Descripción del empleo

Mission Pet Health is seeking a friendly receptionist to be the first point of contact for clients and pets. You will manage calls, schedule appointments, and handle payments while maintaining accurate records and a welcoming atmosphere.

You will educate clients on preventive care and hospital services, ensuring every pet and client receives compassionate, professional support in a busy veterinary setting.