Veterinary Receptionist - Friendly Front Desk for Pets

DNA Vetcare Ltd; Kent (WA); On-site; USD 28,000 - 37,000; Full time

Job summary

DNA Vetcare Ltd is seeking a friendly and experienced Veterinary Receptionist to join our Kent-based practice. You will be the first point of contact for clients and their pets, handling bookings, payments and client queries with a welcoming smile.

In this role you’ll support the Vet and Nurse teams, keep digital records up to date, and promote our healthcare plans while delivering outstanding client service in a busy, pet-loving environment.

Qualifications

• Experience as a veterinary receptionist or similar customer-facing role in veterinary/medical settings.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and multitasking in a fast-paced environment.

Responsibilities

• Greet clients and pets, manage reception desk with efficiency and professionalism.
• Schedule appointments and manage the RX Works diary.
• Assist veterinarians and nurses with queries and paperwork.
• Process payments and handle client inquiries, including follow-ups.

Skills

Vet receptionist experience

Customer service

Communication skills

Multitasking

Tools

RxWorks

Job description

DNA Vetcare Ltd is seeking a friendly and experienced Veterinary Receptionist to join our Kent-based practice. You will be the first point of contact for clients and their pets, handling bookings, payments and client queries with a welcoming smile.

In this role you’ll support the Vet and Nurse teams, keep digital records up to date, and promote our healthcare plans while delivering outstanding client service in a busy, pet-loving environment.