Veterinary Receptionist: Compassionate Front Desk & Scheduling

Acoaxet Veterinary Clinic; Westport (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Employee assistance program

Life insurance

Paid time off

Job summary

Acoaxet Veterinary Clinic in Westport, MA is seeking a friendly, organized Veterinary Receptionist to greet clients and pets and keep the front desk running smoothly. You will handle appointments, phone calls, payments, and data entry while collaborating with the veterinary team.

Prior veterinary software experience is preferred, but training is available. This full-time role offers comprehensive benefits and a supportive team in a busy practice.

Qualifications

• Minimum of 12 months of experience in a veterinary practice.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcoming clients and pets with exceptional customer service
• Scheduling appointments and managing the daily appointment flow
• Answering phone calls, emails, and client inquiries
• Checking patients in and out for appointments
• Processing payments and maintaining accurate records
• Entering and updating client and patient information in our practice management system
• Keeping the reception area clean, organized, and welcoming
• Assisting with administrative tasks and supporting the veterinary team as needed
• Escalating complex client concerns to management when appropriate

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Tools

Vet software

Job description

Acoaxet Veterinary Clinic in Westport, MA is seeking a friendly, organized Veterinary Receptionist to greet clients and pets and keep the front desk running smoothly. You will handle appointments, phone calls, payments, and data entry while collaborating with the veterinary team.

Prior veterinary software experience is preferred, but training is available. This full-time role offers comprehensive benefits and a supportive team in a busy practice.