Veterinary Receptionist: Compassionate Front Desk & Scheduling

Cibolo Creek Veterinary Hospital; Boerne (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care for your or

Discounted veterinary care for your 4‑

Job summary

Cibolo Creek Veterinary Hospital in Boerne, Texas is seeking a friendly receptionist to be the first point of contact for clients and patients. You will manage the phone system, greet clients, handle transactions, and coordinate appointments to keep the hospital running smoothly.

The role requires excellent communication, strong organizational skills, and a genuine love for animals. Veterinary software experience is preferred, with a flexible schedule including some weekends and holidays.

Qualifications

• Passion for excellent customer service and love for animals.
• Excellent communication skills, even under stress.
• Strong organizational skills to multitask in a fast-paced clinic.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software experience

Tools

Veterinary software

Job description

Cibolo Creek Veterinary Hospital in Boerne, Texas is seeking a friendly receptionist to be the first point of contact for clients and patients. You will manage the phone system, greet clients, handle transactions, and coordinate appointments to keep the hospital running smoothly.

The role requires excellent communication, strong organizational skills, and a genuine love for animals. Veterinary software experience is preferred, with a flexible schedule including some weekends and holidays.