Veterinary Receptionist

Cibolo Creek Veterinary Hospital; Boerne (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care for your or

Discounted veterinary care for your 4‑

Job summary

Cibolo Creek Veterinary Hospital in Boerne, Texas is seeking a friendly receptionist to be the first point of contact for clients and patients. You will manage the phone system, greet clients, handle transactions, and coordinate appointments to keep the hospital running smoothly.

The role requires excellent communication, strong organizational skills, and a genuine love for animals. Veterinary software experience is preferred, with a flexible schedule including some weekends and holidays.

Qualifications

• Passion for excellent customer service and love for animals.
• Excellent communication skills, even under stress.
• Strong organizational skills to multitask in a fast-paced clinic.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software experience

Tools

Veterinary software

Job description

Cibolo Creek Veterinary Hospital is dedicated to partnering in pet healthcare by delivering the latest in veterinary medical technology within a compassionate, comfortable, and family-oriented setting. Since 2010, the practice has built deep trust within the community, reflected by its excellent 4.9-star Google rating. This high level of community support means you join a team that is genuinely valued by its clients. This is an established environment where dedicated teammates provide high-quality, full-service small animal care and where you can truly do your best work every day.You will join a supportive clinical structure that features five dedicated DVMs and committed management, forming a strong foundation for excellent care delivery. As a valued teammate, you are encouraged to pursue continued professional development and grow your specific career path. We are committed to providing resources that allow you to grow your career and achieve specific professional goals, whether that involves pursuing specialized skills, expanding your clinical knowledge, or moving into a leadership role within the hospital. We prioritize fostering a culture where all teammates feel supported in their daily workflow and encouraged to succeed.The focus at Cibolo Creek is on comprehensive medical services, ranging from preventive wellness protocols to advanced diagnostic workups. Our commitment to utilizing the latest veterinary medical technology allows you to practice high-quality, full-service medicine. You will be utilizing capabilities that include surgical procedures, advanced care modalities, testing and diagnostics, and dedicated urgent care services, ensuring that pets in the Boerne community receive immediate attention when they need it most. Our clinical environment supports complex case management and ongoing professional learning in a high-touch client setting.Boerne, Texas, offers an outstanding quality of life and a welcoming community atmosphere. Located in the beautiful Texas Hill Country, Boerne blends historic small-town charm with accessible natural beauty, providing ample opportunities for relaxation and recreation outside of the hospital. You will be practicing medicine in a highly desirable, established region that continues to attract engaged pet owners who are dedicated to their animals' long-term health, ensuring stability and professional fulfillment in your new home.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-speed environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Benefits

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

If you’re using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Location:River City Veterinary Hospital (Richmond)

Location:The Village Vets (Stone Mountain)

Location:Crestview Veterinary Clinic on Airport Road

Location:Livewell Animal Hospital of Canyon Rim