Veterinary Receptionist - Compassionate Care & Growth

Cole Veterinary Hospital at Harmony; Spring (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Discounted veterinary care for your%20

Job summary

Cole Veterinary Hospital at Harmony in Spring, TX is seeking a friendly receptionist to be the Director of First Impressions, manage a multi-line phone system, greet clients, and support patient flow. You will help maintain accurate medical records, coordinate appointments, and handle financial transactions to keep the hospital running smoothly.

Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required.

Qualifications

• Demonstrates excellent customer service and a friendly disposition.
• Strong verbal and written communication skills for client interaction.
• Excellent organizational abilities to prioritize tasks in a fast-paced clinic.
• Collaborative mindset with the ability to work independently when needed.
• Experience with veterinary software is preferred; flexibility for weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line system and greet clients.
• Ensure seamless care coordination: maintain records, schedule appointments, process payments.
• Educate clients on preventive care and hospital services.
• Show compassion and empathy to clients and their pets.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

Cole Veterinary Hospital at Harmony in Spring, TX is seeking a friendly receptionist to be the Director of First Impressions, manage a multi-line phone system, greet clients, and support patient flow. You will help maintain accurate medical records, coordinate appointments, and handle financial transactions to keep the hospital running smoothly.

Experience with veterinary software is preferred, and a flexible schedule including some weekends and holidays is required.