Veterinary Receptionist: Client Care & Wellness Advocate

Mission Pet Health; Boulder (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Life Insurance

Disability insurance

Teladoc access

Discounted veterinary care

Job summary

Mission Pet Health is seeking a friendly and detail-oriented Receptionist to join our Boulder, CO area team. The role focuses on creating a welcoming first impression, handling appointments, and supporting the veterinary staff to deliver excellent client and patient care.

You will interact with clients, manage schedules, process payments, and contribute to a collaborative hospital culture that values growth and compassionate care for all pets. A supportive benefits package is provided.

Qualifications

• Demonstrated customer service experience and strong communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Comfort with handling stressful situations with professionalism.
• Team-oriented mindset with flexibility to support colleagues.
• Weekend and holiday availability as needed.

Responsibilities

• Greet clients warmly and manage a multi-line phone system.
• Schedule appointments, maintain accurate records, and handle payments.
• Assist clients with check-in/out and provide pet wellness information.
• Support the veterinary team to ensure smooth hospital operations.

Skills

Customer service

Excellent communication

Multitasking

Team player

Weekend/holiday availability

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly and detail-oriented Receptionist to join our Boulder, CO area team. The role focuses on creating a welcoming first impression, handling appointments, and supporting the veterinary staff to deliver excellent client and patient care.

You will interact with clients, manage schedules, process payments, and contribute to a collaborative hospital culture that values growth and compassionate care for all pets. A supportive benefits package is provided.