Veterinary Receptionist & Client Care Specialist

Grant Creek Veterinary Services; Missoula (MT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health package

Life insurance

Disability

Employee Assistance Program

401k with company match

Paid time off

Job summary

Grant Creek Veterinary Services in Missoula, Montana, is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments, greet clients, handle phones, and support daily patient flow with compassion.

The role emphasizes excellent communication, organization, and teamwork as you process transactions and provide information about our services.

Qualifications

• Minimum qualifications include 2+ years in customer service, reception, or client-facing roles.
• Experience in veterinary reception or healthcare front-desk preferred.
• Ability to manage a multi-line phone system while assisting in-person clients.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow; assist with scheduling.
• Handle multi-line phones and in-person interactions while maintaining accuracy.
• Process transactions and support clients with service information.

Skills

Multi-line phone handling

Customer service

Verbal and written communication

Scheduling appointments

Payment processing

Organization and time management

Empathy and professionalism

Job description

Grant Creek Veterinary Services in Missoula, Montana, is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will manage appointments, greet clients, handle phones, and support daily patient flow with compassion.

The role emphasizes excellent communication, organization, and teamwork as you process transactions and provide information about our services.