Veterinary Receptionist - Caring Front Desk, Great Benefits

Honeoye Falls Veterinary; Village of Honeoye Falls (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and 401(k) plan

Paid holidays and PTO

Continuing education opportunities

Uniform allowance

Veterinary care discounts

Job summary

Honeoye Falls Veterinary Hospital is seeking a friendly, energetic, and compassionate individual to join our front desk team as a Full-Time Veterinary Receptionist. We are a busy, three-doctor small animal practice that prides itself on providing high-quality, evidence-based veterinary care in a supportive and empathetic environment.

At HFVH, we value open communication, mutual support, and a positive workplace culture where every voice is heard.

Qualifications

• Prior experience in a veterinary or medical office setting preferred but not required.
• Excellent customer service and communication skills.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and organizational skills.
• Comfortable working around animals of all sizes and temperaments.
• Proficiency with computers and scheduling systems.

Responsibilities

• Warmly greet clients and patients, check them in for appointments, and assist with the check-out process.
• Answer incoming calls; handle inquiries, take detailed messages, and process requests for prescription or food refills.
• Monitor and respond to emails, texts, and other communication platforms used by the hospital.
• Assist veterinarians and support staff as needed to ensure smooth daily operations.
• Maintain a clean, organized, and professional reception area.
• Prioritize tasks effectively in a fast-paced environment with a focus on multitasking and detail.

Skills

Customer service

Communication

Calm under pressure

Attention to detail

Animal-friendly

Computer literacy

Tools

Scheduling software

Job description

Honeoye Falls Veterinary Hospital is seeking a friendly, energetic, and compassionate individual to join our front desk team as a Full-Time Veterinary Receptionist. We are a busy, three-doctor small animal practice that prides itself on providing high-quality, evidence-based veterinary care in a supportive and empathetic environment.

At HFVH, we value open communication, mutual support, and a positive workplace culture where every voice is heard.