Front Desk Receptionist - Veterinary (Full-Time, Benefits)

Veterinary Practice Partners; Ridge (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) plan

Employee pet discount

Job summary

Pound Ridge Veterinary Center is seeking a full-time Front-Desk Receptionist to be the first contact for clients and their pets, delivering friendly, professional service in a fast-paced veterinary setting.

You will greet clients, handle payments, schedule appointments, answer calls, and support the team to ensure a positive visit for every patient. Previous veterinary receptionist experience is preferred; a caring attitude and clear communication are essential.

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Customer service

Communication

Animal care passion

Job description

Pound Ridge Veterinary Center is seeking a full-time Front-Desk Receptionist to be the first contact for clients and their pets, delivering friendly, professional service in a fast-paced veterinary setting.

You will greet clients, handle payments, schedule appointments, answer calls, and support the team to ensure a positive visit for every patient. Previous veterinary receptionist experience is preferred; a caring attitude and clear communication are essential.