Veterinary Receptionist: 4-Day Week with Growth Perks

Miramar Animal Hospital; Jacksonville (FL); Sur place; USD 29 000 - 42 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Tuition support

Referral bonuses

Medical, dental, and vision coverage

Paid parental leave

PTO

Employee pet discounts

Continuing education allowance

Uniform allowance

Six paid holidays

Employee Assistance Program

Lab discounts for employee pets

Résumé du poste

Miramar Animal Hospital is seeking an experienced Veterinary Receptionist in Jacksonville, FL. The role focuses on delivering exceptional client service as the first point of contact for pet parents, coordinating appointments, and handling payments with accuracy.

You will work with veterinarians and technicians to maintain smooth daily operations, ensuring a caring and organized front desk environment and providing a positive experience for every visitor and patient.

Qualifications

• Previous customer service experience required; veterinary experience preferred.
• Availability for evenings shifts and alternating Saturdays.
• Strong communication and interpersonal skills, in person, on the phone, and in writing.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfort with computers and office management systems; veterinary software experience is a plus.

Responsabilités

• Greet clients and patients warmly from check-in to checkout.
• Answer calls, texts, and emails and address questions promptly.
• Schedule appointments and manage daily flow to keep the clinic on track.
• Process payments, review invoices, and answer billing questions clearly.
• Update client and patient records accurately and send reminders.
• Handle prescription refills and pet food requests and route to medical team.
• Collaborate with veterinarians and technical staff to ensure smooth operations.
• Support clients with compassion during stressful moments, including end-of-life visits.
• Maintain a clean, welcoming reception area.

Connaissances

Customer service

Communication skills

Multitasking

Attention to detail

Compassionate service

Outils

Practice management software

Description du poste

Miramar Animal Hospital is seeking an experienced Veterinary Receptionist in Jacksonville, FL. The role focuses on delivering exceptional client service as the first point of contact for pet parents, coordinating appointments, and handling payments with accuracy.

You will work with veterinarians and technicians to maintain smooth daily operations, ensuring a caring and organized front desk environment and providing a positive experience for every visitor and patient.