Veterinary Receptionist – Four‑Day Week & Growth Perks

Jackson Veterinary Hospital; Saint Augustine (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition Support Program

Paid parental leave

PTO

Pet discounts

CE allowance

Uniform allowance

Job summary

Jackson Veterinary Hospital in St. Augustine, FL is seeking an experienced Veterinary Receptionist. This full-time role offers a four-day workweek with rotating Saturdays, no nights, no on-call shifts, and no holiday hours.

Benefits include competitive pay based on experience, 401(k) matching, tuition support, paid parental leave, generous PTO, employee pet discounts, CE allowance, and uniform allowances. Join a supportive team focused on exceptional client service.

Qualifications

• Previous veterinary receptionist experience required.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional, compassionate approach to clients and coworkers.
• Confidence using computers and learning veterinary practice-management software.
• Dependability, reliability, and a positive attitude.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer incoming phone calls and provide exceptional customer service
• Schedule appointments and manage the daily appointment calendar
• Check clients and patients in and out efficiently
• Process payments and maintain accurate client and patient information
• Communicate hospital services, policies, and next steps clearly to clients
• Manage messages, reminders, and basic administrative tasks
• Maintain a clean, organized, and welcoming reception area
• Collaborate with doctors, technicians, and receptionists to support smooth workflow
• Provide calm, compassionate support during routine and emotional visits

Skills

Veterinary receptionist experience

Customer service

Multi-tasking

Communication skills

Tools

Practice-management software

Job description

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.