Veterinary Receptionist

National Veterinary Associates; Smyrna (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Southern Veterinary Center is seeking a friendly, organized Veterinary Receptionist to join our fast-paced, newly remodeled hospital. You will be the first point of contact for clients and help keep the front desk running smoothly.

Responsibilities include front-desk tasks, managing calls, appointments, records, and coordinating with our online pharmacy. Experience in veterinary/medical offices is a plus; Spanish language skills are helpful.

Qualifications

• Friendly, professional, and able to multitask in a busy environment.
• Excellent communication and customer service skills.
• Comfortable using computers and learning veterinary software.
• Previous veterinary or medical office experience is a plus.
• Fluency in Spanish a plus!

Responsibilities

• Answering and directing phone calls
• Checking clients and patients in and out
• Handling large cash and credit transactions accurately
• Communicating with pet owners in person and by phone
• Managing prescription refills and coordinating with our online pharmacy
• Maintaining accurate client and patient records
• Supporting the veterinary team with daily administrative needs

Skills

Multitasking

Customer service

Computer skills

Vet software

Spanish language

Tools

Vet software

Job description

Southern Veterinary Center is a newly remodeled, fast-paced animal hospital dedicated to providing the highest level of care for cats and dogs. We are looking for a friendly and organized Part Time or Full Time Veterinary Receptionist to join our team!

About the Role:
As the first point of contact for our clients, you'll help create a welcoming and professional atmosphere while keeping our busy front desk running smoothly.

Responsibilities include:

Answering and directing phone calls

Checking clients and patients in and out

Handling large cash and credit transactions accurately

Communicating with pet owners in person and by phone

Managing prescription refills and coordinating with our online pharmacy

Maintaining accurate client and patient records

Supporting the veterinary team with daily administrative needs

Ideal Candidate:

Friendly, professional, and able to multitask in a busy environment

Excellent communication and customer service skills

Comfortable using computers and learning veterinary software

Previous veterinary or medical office experience is a plus

• Fluency in Spanish a plus!

Why Join Us:

Work in a beautiful, newly remodeled hospital

Be part of a supportive, animal-loving team

Opportunities to learn and grow within the veterinary field

Compensation: Competitive pay based on experience. $14-$18
Schedule: 2-4 week days 7:30-5:30. 1-2 Saturdays a month 8:00-12:00.

If you love helping people and their pets and thrive in a fast-paced environment, we'd love to meet you!

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What's Right, One Team, Own It, Shape What's Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet's life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We'll may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.