Veterinary Receptionist

Alliance Animal Health; Warsaw (IN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

Lake City Animal Health & Wellness Center in Warsaw, Indiana is seeking an experienced receptionist to greet clients, triage concerns, answer calls, and schedule appointments.

The role requires compassion, calmness, strong communication, and solid computer skills; you will support a busy hospital team and help maintain a welcoming reception area.

Qualifications

• Compassionate and calm demeanor essential for frontline client interactions.
• Strong communication and teamwork abilities required.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer systems and hospital software.

Responsibilities

• Greet and welcome clients and patients at the hospital reception.
• Answer questions, triage client concerns, and direct inquiries appropriately.
• Schedule appointments to maximize daily flow and efficiency.
• Check in/out clients and process payments, providing empathetic support.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Highly organized

Computer skills

Self-starter

Job description

• Compensation: USD 15.00 - USD 16.00 - hourly

Company Description

Lake City Animal Health & Wellness Center is a full-service community animal hospital. Our goal is to provide high quality veterinary service in a personable and accommodating manner by consistently focusing on accurate diagnostics, effective communication, compassionate treatment of animals, and client education.

Lake City Animal Health & Wellness Center offers many veterinary services including Wellness exams, Surgery, Onsite Laboratory, Radiology, Dermatology, Intensive Care, Vaccinations, Microchipping, Behavioral Counseling, Nutritional Counseling, Internal Medicine, Dentistry, Pain Management, and much more!

Our practice is located in Warsaw, Indiana, known as the “Orthopedic Capital of the World” for its many long-standing orthopedic device manufacturers that call the city home. Warsaw is about 2 hours southeast of Chicago, IL in the northeast section of Indiana. Whether you’re into history, outdoor lakes and beach adventures, dining or culture, Warsaw has something for everyone. Higher educational opportunities are available at the University of Notre Dame, Indiana University-South Bend and Indiana Wesleyan University. The downtown area is also very busy with an award winning craft brewery and multiple restaurants! Come check us out – we’re confident you’ll love it and want to stay.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $15-$16 per hour

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.