Veterinary Receptionist

New Smyrna Beach Animal Medical Center; Florida; On-site; USD 21,000 - 28,000; Full time

Job summary

New Smyrna Beach Animal Medical Center in New Smyrna Beach, Florida, seeks an experienced receptionist to join our busy practice. You will greet clients and patients, answer questions, triage concerns, and handle check‑ins, check‑outs, and payments with warmth and discretion.

This role requires at least one year of veterinary reception experience, strong communication, and good computer skills. Weekend availability is mandatory, and we offer comprehensive benefits and ongoing training to support

Qualifications

• Minimum 1 year of veterinary receptionist experience preferred.
• Compassionate, calm, team player, and strong communication.
• Highly organized with computer skills.
• Weekend availability mandatory.

Responsibilities

• Greet clients and patients at the front desk and triage concerns.
• Answer calls and emails and direct to the right party.
• Schedule appointments to maximize daily flow.
• Process check-ins, payments, and client communications.

Skills

Veterinary receptionist experience

Communication skills

Multi-tasking

Organizational skills

Weekend availability

Job description

Company Description

New Smyrna Beach Animal Medical Center is a well-established, progressive, and growing small animal general practice located in New Smyrna Beach, Florida. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, In-House Diagnostics, Digital full body and dental radiology, Ultrasonography, Acupuncture, Medical Boarding. We boast 5 exam rooms, comfort room,

New Smyrna Beach Animal Medical Center is located in New Smyrna Beach, a growing community. The proximity to Orlando allows for easy commute to big city attractions and theme parks. Volusia County public schools are excellent, making it an ideal area to raise a family! Popular activities in the area include beaches, paddle boarding, surfing, boating, and fishing New Smyrna Beach is a wonderful place to enjoy a healthy and active work-life balance.

Job Description

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.
• Weekend availability mandatory

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.