Veterinary Receptionist

Alliance Animal Health; Vicksburg (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k & matching program

Paid vacation and sick time

Tuition reimbursement program

Job summary

Alliance Animal Health’s Animal Medical Clinic of Vicksburg is a mixed animal practice offering preventive care, internal medicine, surgery, dermatology, in-house lab work, radiology and ultrasound. The receptionist role supports client flow, scheduling and payments, with opportunities for virtual and hands-on training to advance your knowledge and skills.

We provide comprehensive benefits and a collaborative team environment, with an emphasis on compassionate client service and professional

Qualifications

• Minimum 1 year veterinary receptionist experience preferred.
• Compassionate, calm, team player, multi-tasker and strong communicator.
• Highly organized with computer skills.
• Willing to participate in ongoing training and development.

Responsibilities

• Greet clients and patients, triage concerns and direct questions.
• Answer calls or emails and route to appropriate party.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide emotional support in a compassionate and discreet manner.

Skills

Veterinary reception experience

Customer service

Strong communication

Computer skills

Tools

No specific software listed

Job description

Animal Medical Clinic of Vicksburg is a mixed animal practice assisting with your small and large animal needs. Our new hospital was completed in July of 2006. It features a larger waiting room, 5 exam rooms, an expanded treatment area, state-of-the-art Surgical Suite and ICU. We also have more spacious rooms for boarding including an exercise yard and indoor large animal treatment area with stalls. We are so pleased to be able to offer better facilities to our patients and clients. We hope that you will all enjoy the benefits of a more modern and larger facility. If you would like to schedule a tour please call our office to set up an appointment. We offer a range of services including preventive care, internal medicine, surgery, dermatology, in house lab for bloodwork, radiology and ultrasound.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
• For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.