Veterinary Receptionist

Moffett Road Veterinary Clinic; Mobile (AL); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Comprehensive benefits (health, dental

Vision, liability, 401k & 401K

Life & supplemental insurance

HSA & FSA

Paid vacation and sick time

Job summary

Moffett Veterinary Hospital in Mobile, AL, seeks an experienced receptionist to greet clients and patients, triage questions, and keep the front desk running smoothly in a busy clinic.

You’ll manage appointments, check-ins/outs, handle payments, and provide compassionate support during difficult outcomes. A minimum of one year veterinary reception experience is required, with strong communication and computer skills. Training opportunities and comprehensive benefits are provided.

Qualifications

• Minimum of 1 year veterinary receptionist experience.
• Ability to thrive in a fast-paced clinic environment.
• Compassionate, calm, team player with strong communication.
• Highly organized with good computer skills.
• Self-starter with desire to grow knowledge and skills.

Responsibilities

• Greet clients and patients at the reception.
• Answer calls or emails and direct to the appropriate party.
• Schedule appointments to maximize daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support during times of need.

Skills

Veterinary receptionist

Customer service

Communication

Multi-tasking

Computer skills

Tools

POS system

Job description

Company Description

At Moffett Veterinary Hospital we provide a wide range of services for dogs and cats from preventive care, surgery including general surgery and some orthopedics, routine dental cleaning and dental radiographs, in-house labs, boarding, bathing, grooming and more!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience required
• Confident in a fast-paced veterinary environment
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Additional Information

Pay Range: $13-$17/hr; pay is based on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

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