Veterinary Receptionist

Alliance Animal Health; Memphis (TN); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k & matching

Life insurance

HSA

FSA

Paid vacation

Paid sick time

Parental leave

CE allowance

Tuition reimbursement

Referral bonus

Job summary

Animal Medical Center is a well-established veterinary practice seeking a receptionist to greet clients, triage concerns, and manage front-desk operations. The role involves answering calls, scheduling appointments, processing payments, and providing compassionate support to clients and patients.

Qualified candidates will have at least 1 year of veterinary reception experience, be highly organized, and possess solid computer skills.

Qualifications

• Experienced receptionist with minimum 1 year veterinary experience.
• Compassionate, calm, team player, multi-tasker and strong communicator.
• Highly organized and possess computer skills.
• Self-starter with desire to grow knowledge and skills.

Responsibilities

• Greet and assist clients and patients, triage concerns and direct to the right party.
• Answer calls or emails and schedule appointments to maximize efficiency.
• Check in/out clients and process payments.
• Provide emotional support in a compassionate manner.
• Maintain reception area and support overall patient flow.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Computer skills

Tools

Computer skills

Job description

Company Description

Animal Medical Center is a well-established, progressive, fast-paced, three doctor companion animal practice in Hernando, Mississippi, with an additional location in neighboring Senatobia, Mississippi. We offer many services to provide the best comprehensive care to our patients including preventative care, surgery, dentistry, reproductive procedures, in-house diagnostics, digital radiology, and ultrasonography, in a clean, newly remodeled location.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

Pay: $14.50-16.50 depending on experience

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
• For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.