Veterinary Receptionist

Walnut-Creek-Veterinary-Hospital; Springtown (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Tuition Reimbursement

Referral Bonus Program

Bonuses

Uniform Allowance

Job summary

Walnut Creek Veterinary Hospital is seeking a friendly receptionist to greet clients and patients, manage calls, and schedule appointments. The role supports a compassionate, team-oriented environment where caring for animals and their families is valued.

The ideal candidate brings at least 1 year of veterinary receptionist experience, excellent communication, and strong computer skills. The position may involve handling emotional situations while maintaining professionalism and empathy.

Qualifications

• Experienced receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, answer questions and triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner.
• Must be comfortable with various medical outcomes and odors/noises.

Skills

Compassionate

Calm demeanor

Team player

Multi-tasking

Strong communicator

Tools

Computer skills

Job description

At Walnut Creek Veterinary Hospital, we're passionate about providing exceptional veterinary care while treating every pet like family. Our experienced and compassionate team is committed to delivering high-quality medicine in a welcoming, supportive environment for both our clients and each other. We take pride in building lasting relationships, giving back to our community, and creating a workplace where collaboration, growth, and a shared love of animals are at the heart of everything we do. If you're looking to make a meaningful impact alongside a dedicated team, we'd love to meet you!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.