Veterinary Receptionist

Vetpartners; Skippack (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a full-service veterinary facility where your role as a Veterinary Receptionist will be pivotal in creating a welcoming environment for clients and their pets. This position offers the chance to excel in customer service while working alongside passionate professionals who are committed to providing exceptional care. Enjoy a supportive work culture with comprehensive benefits, including medical, dental, and a 401(k) plan. If you're organized, thrive in a fast-paced setting, and have a love for animals, this is the perfect opportunity to make a difference in the lives of pets and their owners.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Pet Discount

401(k) with Company Match

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant is preferred.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet clients and pets, complete appointment sign-in, and confirm details.
• Handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments and inquiries, ensuring a positive experience.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

High School Diploma

Experience as Veterinary Receptionist

Job description

Skippack Animal Hospitalis hiring a full-timeVeterinary Receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement.
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:

• Week 2: Thursday – Friday, 7:00 AM – 7:00 PM & Saturday, 6:45 AM – 3:00 PM
• Rotating schedule with alternating weeks

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant is preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Skippack Animal Hospital

Skippack Animal Hospital is a full-service veterinary facility serving dogs, cats, and exotic mammals in Skippack, PA. Our mission is to provide the most comprehensive and personalized care for our highly-valued clients and their pets in a warm and welcoming state-of-the-art facility. Our professional and courteous staff is committed to promoting responsible pet ownership, preventative care, and health-related educational opportunities.

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