Veterinary Receptionist

Veterinary Practice Partners; Skippack (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a full-service veterinary facility where your role as a Veterinary Receptionist is vital in creating a welcoming environment for clients and their pets. You will be the first point of contact, ensuring smooth operations through excellent customer service, managing appointments, and assisting with payments. This role offers a supportive atmosphere with benefits like medical, dental, and retirement plans. If you are passionate about animal care and thrive in a fast-paced environment, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Pet Discount

401(k) with Company Match

Qualifications

• Preferred experience in veterinary reception or medical office assistance.
• Strong organizational and multitasking skills required.

Responsibilities

• Greet clients and pets, manage appointment details, and ensure a positive experience.
• Handle payments, process credit/debit cards, and schedule future appointments.
• Assist in maintaining cleanliness and organization within the facility.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

Experience as a Veterinary Receptionist

Experience as a Medical Office Assistant

Job description

Skippack Animal Hospitalis hiring a full-timeVeterinary Receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement.
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:

• Week 2: Thursday – Friday, 7:00 AM – 7:00 PM & Saturday, 6:45 AM – 3:00 PM
• Rotating schedule with alternating weeks

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant is preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Skippack Animal Hospital

Skippack Animal Hospital is a full-service veterinary facility serving dogs, cats, and exotic mammals in Skippack, PA. Our mission is to provide the most comprehensive and personalized care for our highly-valued clients and their pets in a warm and welcoming state-of-the-art facility. Our professional and courteous staff is committed to promoting responsible pet ownership, preventative care, and health-related educational opportunities.

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