Veterinary Receptionist

Alliance Animal Health; Portsmouth (OH); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Health, dental, vision insurance

401k & 401k matching

Paid vacation and sick time

Bereavement support

Parental leave

Continuing education allowance

Tuition reimbursement

Career development opportunities

Referral bonus program

Job summary

Shawnee Animal Clinic in Portsmouth, OH is seeking an experienced receptionist to join our team. You will welcome clients and patients, answer questions, triage concerns, and manage calls and emails while scheduling appointments to keep the daily flow smooth.

Our team values compassion, calm communication, and strong organization. Pay is competitive with full-time benefits and opportunities for growth within a family-focused veterinary practice.

Qualifications

• Experience as a veterinary receptionist is preferred.
• Compassionate, calm, team player and strong communicator.
• Highly organized with basic computer skills.

Responsibilities

• Greet and welcome clients and patients in a warm, professional manner.
• Answer questions, triage concerns, answer calls or emails and direct as needed.
• Schedule appointments to maximize efficiency and daily flow.
• Check in/out clients and process payments.
• Provide emotional support to clients when appropriate.

Skills

Veterinary receptionist

Communication

Multi-tasking

Computer skills

Self-motivated

Job description

Shawnee Animal Clinic is a growing, family-oriented practice with wonderful clients. We currently have eight doctors of veterinary medicine and over sixty support staff between our hospital, grooming facility, and boarding and training facility. Our team is like our family, and we are looking for individuals who are self-starters, have a willingness to learn, and can multi-task in a fast-paced veterinary hospital.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay range:

$13/hr

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.