Veterinary Receptionist

Vetcelerator; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in veterinary care is looking for a dedicated Veterinary Receptionist. This role involves providing excellent customer service, managing client communications, and ensuring the smooth operation of the clinic. If you have a passion for animals and strong organizational skills, we want to hear from you!

Qualifications

• At least 1 year of experience in the veterinary field.
• Previous experience in a customer service or receptionist role preferred.

Responsibilities

• Greet clients and their pets, ensuring a friendly atmosphere.
• Manage incoming calls and emails, addressing inquiries.
• Schedule and reschedule appointments using software.

Skills

Customer Service

Communication

Organization

Tools

Avimark

Job description

Join to apply for the Veterinary Receptionist role at Vetcelerator.

Prospect Park Animal Clinic is seeking a dedicated and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic. If you have a passion for animals, exceptional communication skills, and a knack for organization, we'd love to hear from you!

Responsibilities

1. Greeting Clients: Warmly welcome clients and their pets as they enter the clinic, ensuring a friendly and professional atmosphere.
2. Answering Phone Calls and Emails: Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information.
3. Scheduling Appointments: Efficiently schedule and reschedule appointments using practice management software (Avimark), while accurately inputting patient information.
4. Checking Clients In and Out: Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns.
5. Scanning Medical Documents: Maintain organized digital records by scanning and cataloging important medical documents and records.
6. Cleaning and Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience.

Requirements

1. Previous experience in a customer service or receptionist role is preferred.
2. Familiarity with Avimark or similar veterinary practice management software is a plus.
3. Must have at least 1 year of experience working in the veterinary field.
4. Strong communication and interpersonal skills.
5. Exceptional organizational abilities and attention to detail.
6. A genuine love for animals and a commitment to providing excellent care.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider