Veterinary Receptionist

Vetpartners; Mahopac (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A part-time Veterinary Receptionist is needed at a well-established animal hospital in Mahopac, NY. This role involves greeting clients, managing appointments, and providing excellent customer service. The ideal candidate is organized, calm, and passionate about animal care. Training is available for those without prior experience.

Benefits

Employee pet discount

401(k) with a generous company match

Qualifications

• Previous experience as a veterinary receptionist preferred but not necessary.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete appointment sign-in process.
• Ensure accurate service and product sales accounting.
• Answer client calls for appointments and inquiries.

Skills

Organizational Skills

Multitasking

Customer Service

Job description

South Putnam Animal Hospitalis hiring a part-timeVeterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to create a better world for animals and the people who love them, expect to be supported in your work and home life with all the benefits you deserve:

• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today

Salary: $18 - $21 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a part-time position averaging 22–29 hours per week.

• Mondays: 9:00 AM – 2:00 PM
• Tuesdays: 2:00 PM – 7:00 PM
• Fridays: 9:00 AM – 2:00 PM
• Saturdays: 8:30 AM – 4:00 PM

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is preferred but not necessary. We are willing to train you!
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About South Putnam Animal Hospital

Our well-established Practice is proud to have a Board-Certified practitioner, Dr. Julie Fixman, DVM, DABVP, as our Medical Director. Less than 1% of veterinarians in the US have attained this board certification, and we've found it to be a great benefit and comfort to our existing clients and new clients searching for a second opinion.

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