Veterinary Receptionist

PAWSitive Veterinary; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading veterinary practice in Brooklyn seeks a compassionate and organized Receptionist to join their team. The role involves managing client interactions, scheduling appointments, and providing emotional support. The practice values high-quality care and offers various training opportunities for career advancement. Enjoy the vibrant Brooklyn community while working in a supportive environment with competitive benefits.

Benefits

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Qualifications

• Minimum of 1-year veterinary experience preferred.
• Self-starter with the desire to continue to advance knowledge.

Responsibilities

• Maintain visual appeal of the reception area and greet clients.
• Schedule appointments and process payments.
• Provide emotional support to clients during times of need.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Highly Organized

Education

Veterinary Experience

Job description

PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We pride ourselves on maintaining ambitious standards with client-centered service. PAWSitive Veterinary’s goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We partner with clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care.

Brooklyn is New York City’s most populous borough. We are located on the west side of the island in proximity to many parks and dog-friendly areas. The area is home to iconic New York attractions like Coney Island, the Brooklyn Bridge, and some of the best New York-style pizza. Head to Brooklyn Heights for breathtaking views of the Manhattan skyline. Sports fans can enjoy a game of professional basketball, hockey, or baseball. Enjoy all the amenities and entertainment NYC has to offer while experiencing a more laid-back lifestyle. From delicious Italian restaurants in Bensonhurst to beautiful neighborhood parks, Brooklyn is a state of mind as well as a dynamic community!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.