Veterinary Receptionist

Allianceanimal; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking a dedicated Receptionist to join their compassionate team. This role involves welcoming clients, managing appointments, and providing emotional support during challenging times. With a strong emphasis on teamwork and communication, the ideal candidate will have at least two years of veterinary experience and familiarity with Cornerstone software. The organization offers a range of benefits, including paid time off, continuing education allowances, and a supportive work environment that values personal and professional growth.

Benefits

Employee Assistance Program

Paid Vacation

Paid Sick Time

Paid Bereavement Program

Paid Parental Leave

Competitive Compensation

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Personal Pet Discounts

Qualifications

• Minimum 2 years of veterinary receptionist experience required.
• Must be experienced with Cornerstone software.

Responsibilities

• Greet clients and patients, triage concerns, and schedule appointments.
• Provide emotional support and manage client interactions with compassion.

Skills

Veterinary Receptionist Experience

Cornerstone Software

Compassionate Communication

Organizational Skills

Multi-Tasking

Job description

City Veterinary Care is committed to helping all of New York City's dogs and cats. We operate a non-profit organization, The Toby Project,the objective of which is to solveNew YorkCity's pet overpopulation problem (approximately 10,000 dogs and catslose their liveseach year in our city's shelter system). Our highly acclaimed veterinarians, our knowledgeable and caring front desk staff, and our skilled and compassionate veterinary nursingteam instill, with confidence, what every pet owner desires--the best possible care for their pets. We offer many services to provide the best comprehensive care to our patients including preventative care, vaccines & monitoring, dentistry, 24-hour nursing care, specialty care and State of the Art Equipment.

Job duties include, but are not limited to:

Greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Qualifications

• Experienced Receptionist with a minimum of 2-year veterinary experience-Required
• Experience withCornerstone software-Required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay range:$24-28/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.