Veterinary Receptionist

CareVet; Johns (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive base pay with revenueShare

Best-in-class medical, vision, and d.v

Short-term and long-term disability

Life insurance

401k with match

Paid time off

Free continuing education

Mental health support

Job summary

CareVet is seeking a friendly Veterinary Receptionist to greet clients, schedule appointments, and manage payments in our hospital setting. You will check in clients, discharge patients, and help maintain medical records while delivering outstanding customer service.

This on-site role offers growth opportunities, competitive pay with revenue sharing, comprehensive benefits, and ongoing education to support your career and the community you serve.

Qualifications

• High School Diploma or relevant education and work experience.
• Customer service experience required.
• Organizational skills and attention to detail.
• Tech savviness and comfort with computer systems.
• Team oriented with strong communication abilities.

Responsibilities

• Check patients in and discharge patients, and handle invoicing.
• Provide customer service, greet clients, answer questions, process visits, and handle payments.
• Answer phone calls, schedule appointments, and relay messages to doctors and staff.
• Handle incoming and outgoing mail and email.
• Update and file patient charts.
• Enter data into the billing system.
• Retrieve prescriptions.
• Assist with pet supply purchases such as food, supplements, and grooming items.
• Maintain the cleanliness of waiting room.
• Must be able to lift 50 pounds and stand for long periods.
• Retail sales.

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Communication skills

Education

High School Diploma or relevant education and work experience

Job description

Veterinary Receptionist

HOSPITAL NAME | CITY, STATE

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well.

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

All Full Time Team Members are eligible for benefits, including:

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!