Veterinary Receptionist

CareVet; Arlington Heights (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Revenue share bonus

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k match

Paid time off

Continuing education

Mental health support

Job summary

Care Animal Hospital in Arlington Heights, IL seeks a Veterinary Receptionist to greet clients, process patient intake and payments, answer phones, schedule appointments, and support doctors and staff. Responsibilities include chart updates, billing data entry, mail handling, and assisting with pet supplies.

We offer a living wage, best-in-class benefits, mental health support, and a revenue sharing program.

Qualifications

• High School Diploma or relevant education and work experience is required.
• Strong customer service and communication skills are essential.
• Good organizational abilities and multitasking aptitude are needed.
• Comfort with technology and ability to use computer systems.
• Team oriented mindset and ability to work collaboratively with staff.

Responsibilities

• Check in and discharge patients, handle invoicing.
• Provide customer service by greeting customers, answering questions, processing patients, and handling payments.
• Answer calls, schedule appointments, and relay messages for doctors and staff.
• Manage mail and email communications.
• Update and file patient charts and enter data into the billing program.
• Retrieve prescriptions and assist with pet supplies.

Skills

Customer Service

Communication skills

Organizational Skills

Team oriented

Tech Savvy

Education

High School Diploma or relevant education and work experience

Job description

Veterinary Receptionist

Care Animal Hospital | Arlington Heights, IL

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Veterinary Receptionist

Care Animal Hospital | Arlington Heights, IL

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

All Full Time Team Members are eligible for benefits, including:

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!