Veterinary Receptionist

National Veterinary Associates; Elkhart (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Animal Care Clinic North is seeking a compassionate Veterinary Receptionist to welcome clients and patients, manage appointments, and maintain accurate records in a fast-paced setting.

You will handle phones, emails, and messages, support clinic staff, keep the reception area tidy, and assist with inventory as needed. Training will be provided for the right candidate.

Qualifications

• Excellent communication skills and attention to detail.
• Ability to thrive in a fast-paced environment.
• Knowledge of basic veterinary terminology.
• Experience with veterinary practice management software.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones, respond to emails and text communications.
• Schedule appointments.
• Check patients in and out while ensuring accurate medical records.
• Support clinic workflow by communicating effectively with doctors and technicians.
• Handle difficult situations with empathy and professionalism.
• Maintain clean, organized and welcoming reception area.
• Assist with inventory as needed.

Skills

Practice management software

Veterinary terminology

Cash handling

Problem solving

Tools

Practice management software

Job description

We are seeking a compassionate, organized, and customer-focused Veterinary Receptionist who loves both people and pets to join our team! The Veterinary Receptionist serves as the first point of contact for clients and their pets, creating a welcoming experience while managing appointments, patient records and daily administrative tasks. This role requires excellent communication skills, attention to detail, and the ability to thrive in fast-paced environment.

Key Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, respond to emails and text communications
• Schedule appointments
• Check patients in and out while ensuring accurate medical records
• Support clinic workflow by communicating effectively with doctors and technicians
• Handle difficult situations with empathy and professionalism
• Maintain clean, organized and welcoming reception area
• Assist with inventory as needed

Preferred Skills

• Experience with veterinary practice management software
• Knowledge of basic veterinary terminology
• Cash handling and point of sale experience
• Strong problem solving and conflict resolution skills

Prior veterinary experience is a plus, but Animal Care Clinic North will train the right individual. We are looking for a person with the desire to learn and become a valuable member of an awesome team. That could be you!