Veterinary Receptionist

Animal Outpatient Specialty Network; City of Long Beach (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

No nights or weekends

Vacation allowance

Paid holidays

Sick time/mental health days

Paid parental leave

Disability coverage

401(k) plan with match

Education/CE opportunities

Life insurance

Pet service discounts

Monthly bonus based on clinic sales

Job summary

Animal Dermatology Clinic - Long Beach is seeking a Receptionist to provide outstanding client service in a fast-paced veterinary setting. You will answer phones, book appointments, manage charts, handle pharmacy and sales, and support marketing efforts while maintaining a clean, organized front desk and retail area.

The role emphasizes teamwork, reliability, and professional appearance. Prior experience in veterinary clinics is a plus; physical ability to lift up to 40 pounds and stand for long

Qualifications

• High school diploma or equivalent required.
• Experience in public/customer service preferred (restaurant/retail/other).
• Veterinary hospital or doctor’s office experience is a plus.
• Dependable attendance required.
• Able to lift 40 pounds; able to stand for 8 hours.

Responsibilities

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Skills

Excellent client service

Excellent phone skills

Computer skills

Excellent communication skills

Team oriented

Organized and detail oriented

Money handling accuracy

Decision making

Multi-tasking

Education

High school diploma or equivalent

Public-facing work experience

Veterinary hospital/doctor's office experience (a plus)

Dependable attendance

Ability to lift 40 pounds

Mobility: walking/bending/standing all day

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Long Beach is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic


• Positive


• Upbeat personality


• Takes initiative


• Commitment to the needs of the clinic


• Punctual


• Willingness to teach others and share ideas


• Openness to diversity


• Adaptability to change


• Accountable


• Able to see big picture


• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills


• Excellent phone skills


• Computer skill preferred


• Excellent communication skills


• Ability to work in a team oriented environment


• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly


• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service


• Answer phone calls


• Take accurate messages and book appointments


• Maintain charts and computer records


• Pharmacy and retail sales


• Marketing implementation
  
• Maintenance/housekeeping


• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required


• Must have experience working in the public (ie: restaurant, retail or service business)


• Experience in a veterinary hospital or doctor’s office is a plus


• Dependable attendance is required


• Must be able to lift 40 pounds


• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Team Member Benefits:

• Time away from work including no nights or weekends, a robust vacation allowance, paid holidays, sick time/mental health days, Paid Parental Leave, short- and long-term disability coverage options, and leaves of absence.


• Comprehensive benefits for medical, prescription drug, dental, vision, and Health Savings Accounts, as well as wellbeing support, including free counseling and referral services.


• Savings and retirement resources, including a 401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.


• Education support through certification programs and CE opportunities.


• Additional benefits for life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting, and more.


• Company provided scrubs and discounts on services and medications for employee pets.


• Monthly bonus based on clinic’s dietary sales.

*Some traveling may be required

For more information about Animal Dermatology Group, please visit our website animaldermatology.com!

ADG/AOSN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.