Veterinary Receptionist

Talentify; Midlothian (VA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

No weekends

Paid vacation

Paid holidays

Competitive wages

401K

Job summary

Animal Dermatology Group (ADG) Richmond is seeking a receptionist who is energetic, positive, and professional to welcome clients and support daily clinic operations.

Ideal candidates have excellent client service and communication skills, experience in a fast-paced environment, and the ability to handle phones, book appointments, and manage records. The clinic offers no weekend shifts, paid vacation/holidays, benefits, and opportunities for growth.

Qualifications

• Excellent client service skills.
• Excellent phone skills and clear communication.
• Computer skills preferred and basic record keeping.
• Strong teamwork, organization and attention to detail.
• Ability to multi-task in a busy veterinary front desk.

Responsibilities

• Deliver outstanding client service at the front desk.
• Answer phone calls and take accurate messages.
• Book appointments and maintain patient charts.
• Maintain computer records and verify information.
• Assist with pharmacy and retail sales when needed.
• Support marketing initiatives and clinic promotions.
• Perform general housekeeping and front-desk upkeep.
• Handle financial transactions and day-end balances.

Skills

Excellent client service

Excellent phone skills

Excellent communication skills

Team oriented

Organized & detail oriented

Education

High school diploma or equivalent

Experience in public/retail service

Tools

Computer skills

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Richmond is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor's office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• No weekends
• Paid vacation
• Paid holidays
• Competitive wages
• Monthly bonuses based on clinic dietary sales
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

*Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!