Veterinary Receptionist

Animal Dermatology; Cary (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

No nights or weekends

Paid holidays

Vacation allowance

Health insurance

401(k) plan with safe harbor match

Education support / CE opportunities

Discounts on services and medications

Employee pet discounts

Job summary

Animal Dermatology Clinic - Cary is seeking a friendly receptionist to join our team. The role centers on delivering excellent client service, managing front-desk needs, answering phones, booking appointments, and maintaining charts and records for a busy veterinary practice.

The ideal candidate has strong communication skills, works well in a team, and can handle multitasking in a fast-paced environment while presenting a professional appearance.

Qualifications

• High school diploma or equivalent.
• Experience in a public setting (retail or service).
• Experience in a veterinary hospital is preferred.
• Dependable attendance is required.
• Must be able to lift up to 40 pounds and stay on feet for an 8-hour day.
• Ability to walk, bend, squat, stand, or reach constantly during shift.

Responsibilities

• Provide excellent client service.
• Answer phone calls and take accurate messages.
• Book appointments and maintain patient charts/records.
• Assist with pharmacy and retail sales.
• Support marketing initiatives and maintain housekeeping.
• Handle money accurately and honestly.

Skills

Client service

Phone skills

Communication

Teamwork

Organization

Multitasking

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Cary is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/ housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital is preferred
• Experience in a multi-specialty veterinary hospital is preferred
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• Time away from work including no nights or weekends, a robust vacation allowance, paid holidays, sick time/mental health days, Paid Parental Leave, short- and long-term disability coverage options, and leaves of absence.
• Comprehensive benefits for medical, prescription drug, dental, vision, and Health Savings Accounts, as well as wellbeing support, including free counseling and referral services.
• Savings and retirement resources, including a 401(k) plan with safe harbor match, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.
• Education support through certification programs and CE opportunities.
• Additional benefits for life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting, and more.
• Company provided scrubs and discounts on services and medications for employee pets.
• Monthly bonus based on clinic’s dietary sales.

ADG/AOSN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.