Veterinary Receptionist

American Veterinary Group (AVG); Tampa (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Plan

401k Match

PTO

Parental Leave

Disability Insurance

Tuition Assistance

Discounted Care

Scrub Allowance

E-training

Professional Growth

Job summary

Circle of Life Animal Hospital is seeking a Veterinary Receptionist to provide outstanding client service and support in a fast-paced, multi-doctor environment. The role involves front desk duties, scheduling, and front-office coordination to ensure smooth patient flow.

The ideal candidate will have strong communication, dependability, and the ability to multitask, including weekends. This on-site position offers opportunities for growth and contributes to a compassionate team culture.

Qualifications

• Prior customer service experience.
• Must be able to lift 40 lbs.
• On-site presence required to support front desk operations and patient care.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and maintain front-of-house paperwork.
• Review invoices or discharge instructions and ensure accuracy.

Skills

Customer service

Communication

Multi-tasking

Job description

Location: Circle of Life Animal Hospital

Department: General Practice Hospitals

Location: Circle of Life Animal Hospital

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students