Veterinary Receptionist

CareVet; Brookville (PA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay + revenue share

Best-in-class medical, vision, and 1-2

Dental insurance

401k with match

Paid time off

Free continuing education

Mental health support

Life insurance

Job summary

Jefferson Animal Clinic in Brookville, PA seeks an experienced Veterinary Receptionist to lead our front desk with kindness, professionalism, and confidence. You will support a busy veterinary team and create a positive experience for pets and owners.

The role emphasizes strong customer service, organization, and teamwork to ensure smooth admissions, appointments, and payments while maintaining a welcoming waiting area.

Qualifications

• High School Diploma or equivalent required.
• Experience in the veterinary field preferred.
• Exceptional verbal and written communication skills required.
• Customer service oriented with a client-focused mindset.
• Strong organizational skills and ability to multitask.
• Tech-savvy and comfortable with practice software.
• Team oriented with reliable dependability.

Responsibilities

• Oversee patient admissions and discharges.
• Maintain efficient hospital flow and front desk operations.
• Understand and communicate about veterinary products, medications, diets, and supplements.
• Check in/out patients and handle invoicing and payments.
• Greet clients, answer questions, schedule appointments, and relay messages to doctors.
• Handle mail and email; update patient charts.

Skills

High-quality customer service

Verbal and written communication

Organizational skills

Team oriented

Tech savvy

Education

High School Diploma

Job description

Brookville, Pa

At Jefferson Animal Hospital, we are proud to provide quality veterinary care to the Brookville community and surrounding areas. We are looking for someone who is passionate about client service, enjoys being part of a team, and is ready to help lead our front desk with kindness, professionalism, and confidence. We are seeking an experienced, friendly, organized, and dependable team member to supporting a busy veterinary team and helping create a positive experience for pets and their owners. This role is a great opportunity for someone with strong customer service skills and a client focused mindset.

Veterinary Receptionist

Jefferson Animal Clinic

Brookville, Pa

At Jefferson Animal Hospital, we are proud to provide quality veterinary care to the Brookville community and surrounding areas. We are looking for someone who is passionate about client service, enjoys being part of a team, and is ready to help lead our front desk with kindness, professionalism, and confidence. We are seeking an experienced, friendly, organized, and dependable team member to supporting a busy veterinary team and helping create a positive experience for pets and their owners. This role is a great opportunity for someone with strong customer service skills and a client focused mindset.

Job Responsibilities:

• Oversee process of patient admissions and discharges
• Ensure that hospital flow is efficient and effective
• Maintain strong understanding of veterinary products and medications, including prescription medications, veterinary diets, over-the-counter medications, and supplements
• Checking patients in, discharging patients, invoicing
• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments, and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Retail sales
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Other duties as assigned

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Experience in the veterinary field
• Exceptional verbal and written communication skills
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well.

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

All Full-Time Team Members are eligible for benefits, with

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!