Veterinary Client Experience Specialist

Jefferson Animal Clinic; Brookville (PA); On-site; USD 21,000 - 28,000; Full time

Job summary

Jefferson Animal Clinic in Brookville, PA is seeking a friendly Veterinary Receptionist to join our busy front desk. You will greet clients, schedule appointments, handle payments, and support the veterinary team with a calm, professional demeanor.

We value a team-oriented, tech-savvy individual with strong communication skills and reliability who can lift 50 pounds as needed and help maintain a welcoming waiting area.

Qualifications

• High School Diploma or equivalent required.
• Experience in a veterinary setting is a plus.
• Excellent verbal and written communication skills.
• Strong customer service mindset and attention to detail.
• Ability to work well in a team and adapt in a busy front-desk environment.

Responsibilities

• Oversee patient admissions and discharges at front desk.
• Greet clients and handle questions, scheduling, and payments.
• Answer phone calls and relay messages to doctors and staff.
• Update and file patient charts; manage mail and emails.
• Assist with pet supply sales and maintain waiting room cleanliness.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Tech Savvy

Team oriented

Education

High School Diploma

Job description

Jefferson Animal Clinic in Brookville, PA is seeking a friendly Veterinary Receptionist to join our busy front desk. You will greet clients, schedule appointments, handle payments, and support the veterinary team with a calm, professional demeanor.

We value a team-oriented, tech-savvy individual with strong communication skills and reliability who can lift 50 pounds as needed and help maintain a welcoming waiting area.