Veterinary Practice Operations Leader

Countryside Animal Clinic; Northbrook (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Countryside Animal Clinic in Northbrook, IL is seeking a Practice Manager to lead daily operations, oversee financial performance, and coordinate care across veterinarians and staff. This role focuses on profitability, client satisfaction, and high-quality patient care.

You will collaborate with MDVM, manage HR, marketing, planning, and IT, and ensure compliance with regulatory requirements while fostering a positive team culture and efficient workflows.

Qualifications

• Must have strong leadership and people management skills.
• Experience in improving client service and practice profitability.
• Ability to plan, organize, and lead multiple teams.

Responsibilities

• Manages practice financial performance, driving revenue growth.
• Oversees expenses including pharmacy, supplies, labor, and facility.
• Ensures appropriate inventory management and pricing accuracy.
• Provides input during annual budget planning and reporting.
• Maintains compliant medical records and regulatory adherence.
• Schedules staff and client appointments to optimize flow.
• Partners with MDVM and Heartland teams on operations and HR.
• Drives marketing initiatives and community relationships.

Skills

Business Acumen

Client Service

Organizing & Planning

Leadership

Communication

People Management

Strategic Thinking

Education

High school diploma or equivalent

Applied Science degree

Vet Tech degree

Business degree

Practice Manager Certification

Job description

Countryside Animal Clinic in Northbrook, IL is seeking a Practice Manager to lead daily operations, oversee financial performance, and coordinate care across veterinarians and staff. This role focuses on profitability, client satisfaction, and high-quality patient care.

You will collaborate with MDVM, manage HR, marketing, planning, and IT, and ensure compliance with regulatory requirements while fostering a positive team culture and efficient workflows.