Veterinary Practice Leader: Operations & Growth

Veterinary Practice Partners; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Performance bonus up to 15%

Retention bonus $5,000 after 2 years

Medical/dental/vision insurance

401(k) with company match

Paid time off

Employee pet discount

Job summary

Northside Veterinary Clinic in Brooklyn, NY seeks a full-time Practice Manager to provide leadership across veterinarians, technicians, and support staff. The role focuses on operational excellence, scheduling, and client service within a busy hospital setting.

The candidate will balance business needs with staff wellbeing, oversee budgeting and reporting, and implement client retention and outreach programs to grow the practice while maintaining high standards of care.

Qualifications

• Experience leading a veterinary clinic operations team.
• Strong leadership and communication skills.
• Ability to balance client care with business needs.
• Proven track record of improving hospital operations.

Responsibilities

• Oversee day-to-day operations with Partner Doctors, Medical Director, and Operations Director to ensure operational excellence.
• Manage staffing schedules to maintain coverage and efficient workflow.
• Collaborate with veterinarians and technicians to uphold high standards of patient care.
• Monitor patient flow, reduce wait times, and enhance client experience.
• Develop client retention, outreach, and promotional efforts.
• Oversee budgeting, billing processes, and financial reporting.

Skills

Growth mindset

Independent leadership

Team oriented

Results driven

Time management

Communication skills

Client service oriented

Tech savvy

Tools

Teams

Microsoft Office

Slack

Job description

Northside Veterinary Clinic in Brooklyn, NY seeks a full-time Practice Manager to provide leadership across veterinarians, technicians, and support staff. The role focuses on operational excellence, scheduling, and client service within a busy hospital setting.

The candidate will balance business needs with staff wellbeing, oversee budgeting and reporting, and implement client retention and outreach programs to grow the practice while maintaining high standards of care.