Veterinary Practice Operations Leader

Small-Door-Veterinary; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K contributions

Paid time off

Parental leave

Growth opportunities

Flexible PTO

Job summary

Small Door is seeking a Practice Manager to lead a high-performing team, ensuring superior hospitality and clinical operations across the practice. You will work closely with clinical leadership and regional teams to drive revenue, optimize staffing, and maintain brand standards.

The role requires 4+ years in veterinary or healthcare settings with at least 2 years of direct management, a strong business sense, and comfort with tech tools like Excel and Google Suite.

Qualifications

• 4+ years in veterinary or human healthcare
• 2+ years directly managing a team
• Hospitality background is a plus
• Strong business acumen and P&L awareness
• Comfortable with technology platforms (Excel/Google Suite)

Responsibilities

• Lead a high-performing practice team to deliver exceptional hospitality and care
• Run bi-weekly team meetings and cascade operational updates
• Maintain safety, compliance, and inclusivity across the practice
• Oversee payroll, time & attendance, and onboarding of new staff
• Collaborate with regional leadership to meet revenue targets and optimize scheduling
• Manage inventory, office, medical, and retail supplies

Skills

Leadership

Team management

Customer service

Hospitality

Excel/Google Suite

Tools

Excel

Google Suite

Job description

Small Door is seeking a Practice Manager to lead a high-performing team, ensuring superior hospitality and clinical operations across the practice. You will work closely with clinical leadership and regional teams to drive revenue, optimize staffing, and maintain brand standards.

The role requires 4+ years in veterinary or healthcare settings with at least 2 years of direct management, a strong business sense, and comfort with tech tools like Excel and Google Suite.