Veterinary Practice Leader — People, Ops & Growth
Small Door
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Benefits offered by this job
Job summary
Small Door is seeking a Practice Manager to lead a busy veterinary practice with a focus on hospitality and high-quality care. You’ll oversee operations, staff development, onboarding, and engagement while collaborating with regional leadership to drive performance.
The role requires strong leadership, data-driven decision making, and a proactive approach to maintaining profitability and patient experience.
Qualifications
- 4+ years in a veterinary or human healthcare setting.
- At least 2 years of direct people management experience.
- Experience in hospitality or fast-paced startup environments is a plus.
- Strong business acumen and ability to read P&Ls.
Responsibilities
- Lead a high-performing team delivering exceptional hospitality and care.
- Oversee payroll, time, and attendance for practice staff.
- Manage scheduling, including surgeries and specialist bookings.
- Partner with recruiting to grow the practice and backfill roles.
- Monitor KPI dashboards and craft plans to meet revenue targets.
- Ensure brand standards, safety, compliance, and inclusivity.
Skills
Education
Tools
Job description
Small Door is seeking a Practice Manager to lead a busy veterinary practice with a focus on hospitality and high-quality care. You’ll oversee operations, staff development, onboarding, and engagement while collaborating with regional leadership to drive performance.
The role requires strong leadership, data-driven decision making, and a proactive approach to maintaining profitability and patient experience.
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