Veterinary Practice Manager: Lead Growth & Client Care

Heartland Veterinary Partners; Boxford (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Retirement benefits

Bonus incentive

Career and professional development

Employee Assistance Program

DVM Referral Program

Job summary

Heartland Veterinary Partners LLC is seeking a Practice Manager to lead daily operations, financial performance, and client service at our veterinary hospital. You will partner with the Managing Doctor to ensure high-quality patient care, staff engagement, and a productive, compliant practice environment.

You will drive budgeting, scheduling, and performance reporting while coordinating with Heartland Marketing and Recruiting to support growth and outstanding client experiences.

Qualifications

• Full-time on-site role overseeing practice operations, HR, marketing, and IT management.
• Focus on profitability, growth, and high client satisfaction in a veterinary setting.
• Leads and coaches teams to deliver high-quality patient care and client service.

Responsibilities

• Manage financial performance and drive revenue growth.
• Oversee expenses including pharmacy and supplies.
• Ensure inventory optimization and vendor relationships.
• Collaborate with MDVM to set pricing and budgets.
• Develop and analyze performance reports to improve results.
• Maintain compliant medical records and regulatory adherence.

Skills

Business acumen

Leadership

HR management

Client service

Budgeting

Operations

Communication

Team development

Education

Associate degree in applied science or business

Practice Manager Certification

Tools

MS Office

Job description

Heartland Veterinary Partners LLC is seeking a Practice Manager to lead daily operations, financial performance, and client service at our veterinary hospital. You will partner with the Managing Doctor to ensure high-quality patient care, staff engagement, and a productive, compliant practice environment.

You will drive budgeting, scheduling, and performance reporting while coordinating with Heartland Marketing and Recruiting to support growth and outstanding client experiences.