Veterinary Practice Manager

Horton Animal Hospital - Discovery; Newark (DE); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading provider in veterinary care is seeking a Veterinary Practice Manager to oversee a team and enhance patient care quality. The role demands an experienced individual capable of managing staff, financial strategies, and fostering relationships within a thriving medical environment.

Benefits

Pet insurance and discounts

Opportunities for growth through skill development

Access to continuing education and medical journals

Insurance options, parental leave, flexible schedules

401k and paid time off

Qualifications

• 3-5 years of management experience in veterinary, human medicine, hospitality, or client services.
• Proficient in MS Office and internet applications.

Responsibilities

• Mentor and lead a team of 30+ staff to excel in patient care.
• Manage financial strategies to ensure hospital profitability.
• Develop intra-staff relationships and address HR-related issues.

Skills

Time Management

Organizational Skills

Effective Communication

Detail-Oriented

Leadership

Education

Bachelor's Degree

CVPM designation

Tools

MS Office

Job description

BluePearl Pet Hospital in Christiana, DE is seeking an experienced Veterinary Practice Manager to join our state-of-the-art emergency and specialty hospital.

Are you a passionate leader who is ready to make a difference?

Do you have excellent time management, follow-through, and organizational skills?

Do you love building successful teams that provide premier customer service and patient care?

As a Veterinary Practice Manager:

1. You will mentor, develop, and lead a team of 30+ hourly and professional staff to excel and focus on patient care.
2. You will partner with and oversee the doctor team, medical team, and client service representatives, guiding their development.
3. You will manage financial and strategic business development to ensure hospital profitability.
4. You will handle relationships with primary care DVMs and patient referral bases with sensitivity.
5. You will develop intra-staff relationships, HR-related issues, and ensure legal compliance at all levels.

Experience Preferred:

• Bachelor's Degree preferred; CVPM designation a plus.
• 3-5 years of successful management experience in complex organizations within veterinary, human medicine, hospitality, or client services industries.

Skills/Knowledge:

• Excellent time management, follow-through, and organizational skills.
• Ability to multitask with attention to detail.
• Effective communication with employees and external contacts, maintaining a positive attitude.
• Ability to work independently and as part of a team.
• Maintain confidentiality and exercise sound judgment.
• Proficient in MS Office and internet applications.

Why BluePearl?

• Passion for pets, offering pet insurance and discounts.
• Opportunities for growth through skill development and leadership programs.
• Access to continuing education, BluePearl University, and extensive medical journals.

We support your health and well-being with:

• Insurance options, parental leave, flexible schedules, 401k, paid time off, and a regional social worker.
• A family-like culture focused on teamwork and remarkable pet care.

BluePearl values diversity and is an equal opportunity employer. Accommodations are available for applicants with disabilities. We are committed to a drug-free workplace.