Veterinary Practice Manager

Petcarehospital; San Jose (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Une opportunité passionnante pour devenir le Manager de Pratique Vétérinaire du Canyon Creek Pet Hospital à San Jose, Californie. Vous serez responsable de la gestion de l'équipe, de l'amélioration de la qualité des services, et de la supervision des opérations financières, dans un environnement dévoué à la réalisation d'une excellente expérience client. Vous motiverez votre équipe, et participerez activement à la culture positive de l'hôpital.

Benefits

Health benefits

Dental benefits

Vision benefits

Life insurance

401k plan

Hospital bonus incentives

Paid time off

Pet benefits

Qualifications

• Trois ans d'expérience en gestion requises.
• Compétence démontrée en gestion de personnel, notamment en recrutement et licenciement.
• Expertise en gestion de budget et en analyse financière.

Responsibilities

• Superviser les activités commerciales de l'hôpital vétérinaire.
• Gérer l'embauche et la formation du personnel hospitalier.
• Promouvoir un environnement de travail coopératif.

Skills

Analyzing data

Leadership

Interpersonal communication

Client service

Budgeting

Mathematics

Problem-solving

Education

Bachelor’s degree in business

Certified Veterinary Practice Manager

Job description

Thrive Pet Healthcare is looking for a Veterinary Practice Manager to join the amazing Canyon Creek Pet Hospital Located in San Jose, California! Previous experience in Veterinary leadership is a must.

If you areinterested in a unique opportunity to be a part of something great and want to lead a teamofprofessionalsdedicated toprovidingexcellentpatient and customer care, this is the opportunity you have been looking for!Practice management in a veterinary setting is required.

The Veterinary Practice Manager is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. Typically, the HA is the “Integrator” on the hospital’s accountability chart and participates in the Pathway Planning leadership meetings.The manager exercises sound judgment, and the willingness and capability to make decisions.

The Veterinary Practice Manager oversees the business activities of the hospital, including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.

Culture and Work Environment

• Communicates the practice’s values and mission to the team. Motivates staff, and helps build and maintain morale.
• Upholds core values and standards.
• Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
• Promotes a cooperative working environment among staff members; understands the value of teamwork.
• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
• Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

Requirements

• Ability to analyze various sources of data in order to establish priorities and initiate operational programs
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring and firing
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills;
• A commitment to outstanding client service.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
• Solid math and Excel/spreadsheet skills.
• Certified Veterinary Practice Manager designation or equivalent work experience preferred
• Three years of supervisory experience.
• Preferred: Bachelor’s degree in business or related field.
• Preferred: three years or more of managing a veterinary practice.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

We promote an emotionally intelligent work environment and promote a positive work/life balance!

We offer an amazing benefits package that includes health, dental, vision, life, 401k, hospital bonus incentives, paid time off, pet benefits and more!

Compensation negotiable based on credentials and experience with a yearly salary starting at$75,000-$85,000. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.